Frequently Asked Questions

A lick mat is a flat silicone surface covered in textured ridges, grooves, and patterns. You spread soft foods like peanut butter, yogurt, mashed banana, or wet dog food across the surface, and your dog licks it off.

The repetitive licking motion triggers a calming response — it releases serotonin and endorphins, reduces anxiety, and gives your dog meaningful mental stimulation. Think of it as meditation for dogs.

Yes — and then some. ChillPaws lick mats are made from 100% food-grade silicone that is BPA-free, phthalate-free, and FDA-approved. These are the same standards used for human food-contact materials.

Licking is also a natural, self-soothing behavior for dogs — it's what they'd do in the wild. Lick mats simply channel that instinct productively.

Always supervise your dog during use. If your dog is a very aggressive chewer, monitor to ensure they're licking (not trying to bite) the mat.

Lots of options! Here are dog-safe favorites:

• Peanut butter (xylitol-free — always check the label)
• Plain Greek yogurt (unsweetened, no artificial sweeteners)
• Mashed banana or other soft fruit
• Wet dog food or dog-safe pâté
• Pumpkin purée (plain, not pie filling)
• Cream cheese or soft cheese (small amounts)
• Bone broth (freeze it for a longer-lasting challenge)

Pro tip: freeze the filled mat for 30–60 minutes before giving it to your dog. This extends the activity from a few minutes to 20+ minutes.

Lick mats offer real, science-backed benefits:

• Reduces anxiety — calms dogs during thunderstorms, vet visits, bath time, and separation
• Slows fast eaters — prevents bloating and digestive issues
• Mental stimulation — engages problem-solving instincts
• Dental hygiene — licking action promotes saliva production, which helps clean teeth
• Distraction tool — great for nail trims, grooming, and keeping dogs occupied

We offer three sizes to match your dog's breed and appetite:

• Small — ideal for dogs under 25 lbs (chihuahuas, toy breeds, puppies) — $19.99
• Medium — great for most dogs 25–60 lbs (labs, spaniels, border collies) — $24.99
• Large — built for big dogs 60+ lbs (great danes, mastiffs, large retrievers) — $29.99

Not sure? Go one size up — dogs tend to love more surface area to explore.

Three colors, all equally awesome:

• 🌿 Sage Green — soft, calming, earthy
• 🩵 Sky Blue — cool, fresh, coastal vibes
• 🪸 Coral — warm, playful, fun

All colors are made with the same premium food-grade silicone. Pick your vibe.

ChillPaws lick mats are made from 100% premium food-grade silicone. This means:

• ✅ BPA-free
• ✅ Phthalate-free
• ✅ FDA-approved food contact material
• ✅ Non-toxic and odorless
• ✅ Durable — won't crack, warp, or deteriorate from normal use

The same material used in baby products, kitchen bakeware, and medical devices. If it's good enough for that, it's good enough for your dog.

Super easy — three options:

• Dishwasher: Fully dishwasher-safe. Top rack, any cycle. This is the easiest method.
• Hand wash: Warm soapy water and a brush. The grooves clean up fast — silicone doesn't absorb odors or bacteria.
• Quick rinse: For light use (bone broth, yogurt), a good rinse under hot water is often enough.

Avoid abrasive scrubbers that can scratch the surface. Otherwise, it's pretty indestructible.

Orders typically arrive within 7–14 business days from when they ship. Orders are processed in 1–3 business days, so from purchase to delivery you can expect about 10–17 business days total.

We source our products to bring you premium quality at honest prices, which means a slightly longer delivery window than domestic-only brands. We track every package and provide you with a tracking number at shipment.

See our full Shipping Policy for details.

Yes — free shipping on all US orders, always. No minimum order, no codes, no conditions. We just cover it.

We offer 30-day hassle-free returns. If you're not satisfied for any reason, reach out within 30 days of receiving your order and we'll issue a full refund or send a replacement — whichever you prefer.

Damaged or defective? No return required. Just send us a photo and we'll handle it immediately.

See our full Returns Policy for details.